Keurig not working? We’ve been there. Although widely used across 20 million+ homes and offices in the U.S., even the very best Keurig coffee maker machine can also run into a few problems. Keurig has been widely known among consumers for its versatility, but if you have been using it for a while now, you will need to learn some basic troubleshooting for Keurig to keep it running in tip-top shape; after all, you still want that perfect cup of coffee in the morning.
Keurig not working? Follow these tips.
If you are running into some Keurig coffee maker problems, it is safe to say that the malfunctioning can be due to a variety of reasons. The issue could be either mechanical (which gives your coffee a bad taste), or technical (which makes the Keurig machine difficult to turn on) in nature.
In this article, our coffee maker experts have addressed a range of Keurig coffee maker problems, including why they happen and some troubleshooting fast fixes that can teach you how to fix a Keurig by tracing and correcting faults on your own.
Here are a number of problems that you could be facing with your Keurig coffee machine:
I am having trouble turning on the Keurig machine:
I’m having problems when brewing or dispensing water:
I am getting weird Keurig error messages:
I am having problems resetting the Keurig coffee maker:
I am having other Keurig problems:
To find out how to reset your Keurig machine or ask about your money-back warranty, scroll down below! In this article, we target the Keurig troubleshooting solutions for the following Keurig models:
- Keurig K250 Single Serve K-Cup Pod Coffee Maker
- Keurig K-Cafe Single-Serve K-Cup Coffee Maker
- Keurig K575 Single Serve K-Cup Pod Coffee Maker
- Keurig K55/K-Classic Coffee Maker
- Keurig K475 Single Serve K-Cup Pod Coffee Maker
- The Keurig Rivo Cappuccino and Latte System
- Keurig Fil K-Elite C Single Serve Coffee Maker
- Keurig K-Elite Single Serve K-Cup Pod Coffee Maker
- Keurig K-Mini K15 Single-Serve K-Cup Pod Coffee Maker
- Keurig K155 Office Pro Coffee Maker Brewer
- Keurig B145 OfficePRO Brewing System
- Keurig K45 Elite Brewing System
Keurig Problem 1: My coffee maker is not working
The most common complaint about the Keurig coffee makers that can be seen over the internet is “my Keurig stopped working,” or it simply quits working after a shorter period of time.
The main reason for this Keurig malfunction with coffee machines is the quality of water you’re using. If you’re using tap water in Keurig machines, the chances are that the water is rich in a variety of minerals, including calcium. The debris can build in thin water lines on the coffee maker, making it difficult to work.
The good news is that you’re not facing any kind of technical problem, and it can be fixed easily.
Quick Fix: Blow air using a straw to give it a clean-up.
Solution: For troubleshooting a Keurig coffee maker, the solution is simple. In order to get it up and running, run the machine with water several times without a k-cup inside.
Keurig Problem 2: My coffee maker has caked-on debris
Not cleaning your machine for a long time will cause built-up minerals to form within your Keurig machine. Here are a few solutions that can help your Keurig breathe easy and function like new!
Solution 1: If the Keurig malfunction is due to the calcium scaling in the machine, you can descale it with vinegar mixed with water and soak it in the solution for half an hour. After that, flush the machine several times with fresh water and then try to start it.
Solution 2: Cleaning the dispensing line with something like a paper clip (when the machine is turned off and unplugged) can be helpful in removing the leftover coffee grounds from it.
Keurig Troubleshooting Tip: Keep In Mind
Using vinegar is not recommended by the brand as it might void your warranty.
Keurig Problem 3: My coffee maker makes brewing noises but does not brew
A common complaint across some reviewers is the Keurig coffee maker not brewing. There may be multiple reasons why this is happening.
Reason: The most prominent cause of a Keurig machine not brewing is a deposit of debris within the machine. If this is the reason, it will not brew your coffee and you will end up getting air bubbles or insufficient warm-up time. Or perhaps parts of the Keurig machine are not assembled properly.
Quick Fix: Insufficient warm-up time will not allow the coffee to brew. Make sure that you’re allowing enough warm-up time.
Solution: The other thing that you can try for when your Keurig is not brewing is to check if all the components or parts of the machine are seated properly and are in their correct placement. Just give it a check and you might save a couple of bucks.
Keurig Troubleshooting Tip
If your Keurig mini is not brewing, you can try these potential fixes
for the Keurig k mini plus and Keurig k mini compact too!
Keurig Problem 4: My coffee maker is making air bubbles
A common reason a Keurig machine makes air bubbles is because there are trapped bubbles within the dispensing line.
Solution: For air bubbles, fill the water reservoir to the brim and give it a few gentle shakes (while the machine is unplugged and switched off). This should remove all the air bubbles trapped within the machine that might be interfering with the brewing.
Keurig Problem 5: My coffee maker is leaking or not dispensing water
Not dispensing water is another common issue with the Keurig coffee machines.
There are a number of online customer reviews complaining about the dispensing issue and wondering “why my Keurig maker is not dispensing water out,” so here is a probable cause.
Partial water or no water coming out from the coffee maker is a result of a clogged water line that causes a significant reduction in a brewing cycle. So if you’re wondering Why my Keurig is not brewing?, there is a high chance your water line is clogged.
Quick Fix: The solution to this Keurig malfunction is thankfully really simple and can be fixed by unclogging the water line through a system reset.
Solution 1: Operating the brewing cycle with simple water a few times and without k-cups can be helpful in fixing the issue.
Solution 2: You can also clean the spout and drain the Keurig coffee maker by using a paper clip or a sharp sewing needle.
Solution 3: Descale the clogged water lines and the needles to remove all the excess grounds and debris that are preventing the water from coming out.
Keurig Troubleshooting Tip
You might also experience the Keurig coffee maker leaking water when heating. This also happens because of a clogged water line and you should follow the same steps as a result.
Keurig Problem 6: My coffee maker is not heating
There could be a number of reasons why your Keurig machine is dispensing water but not heating it. This usually happens when:
- The water pump is out of order and not functioning properly.
- The heating device inside the coffee maker shuts down due to overheating issues when water is not being pumped properly.
- The water pump is not working on maximum efficiency.
- Dirt and dried coffee get accumulated and cause clogging, which causes the coffee maker to malfunction.
Solution 2: Hold the brew button for a few seconds so that the water pump can work on its maximum efficiency.
Solution 3: If the water pump is not working properly, you might have to get the water pump repaired or you may be having ‘add water’ issues. You can avoid this by cleaning the water reservoir.
Keurig Problem 7: My coffee maker doesn’t turn on or shuts off
Nobody is a fan of their coffee maker not turning on in the morning. This is a surefire way to wake up on the wrong side of the bed… and stumble around the house until you’re able to stop by the coffee shop on your way to work! Let’s discuss some potential reasons why your Keurig coffee maker might not be turning on:
- Sometimes the magnetic water reservoir is not properly sealed and this causes the coffee maker to remain switched off.
- The Keurig is not getting enough time to warm up and the water isn’t getting hot enough.
- The water reservoir is not filled up properly.
Solution 2: Hold the power button and check if the power icon appears on the bottom of the screen along with a welcome note.
Solution 3: If the icon doesn’t appear, there might be a problem with the Keurig touchscreen.
Keurig Problem 8: Coffee from my coffee maker tastes bad
Have you ever wondered why can coffee can go bad? Well, if you haven’t changed your coffee brand yet you’re noticing different flavors, look into what is causing your coffee to change its taste.
Life is just too dang short for bad-tasting coffee. As you may have suspected by now, there are some reasons behind why your coffee suddenly tastes bad.
- The difference in taste mostly occurs due to the build-up of scaling in the coffee maker.
- Use of regular water or tap water for brewing can cause scaling to build up fast.
- Mineral build-up can cause your coffee to start tasting odd.
Keurig Troubleshooting Tip
Clean the coffee maker regularly. The latest Keurig models will give you alerts when it needs descaling.
Solution 1: It’s necessary that your machine goes through a descaling or cleaning process every two to three months. A common home remedy is using a vinegar and water solution to clean the dirt, debris, and residue accumulated in the appliance.
Solution 2: Always use boiled or filtered water for brewing your coffee; tap water has lots of residue and minerals that can accumulate in the machine and buildup scaling.
Solution 3: Get a descaling product and clean your machine properly by disassembling it and cleaning each and every part.
Keurig Problem 9: My coffee maker won’t reset
If you want to know how to reset a Keurig and need guidance on the Keurig 2.0 reset process, we’re here for you. Learning how to reset the Keurig 2.0 is pretty easy, but if your Keurig coffee maker continues to malfunction afterward, you should contact customer service as it might need a repair or replacement.
However, here are some potential reasons why it won’t reset:
- The coffee maker isn’t put together properly or the magnetic reservoir isn’t sealed the right way.
- Air gets trapped between various parts of the machine and thus the malfunction occurs.
- There may be a problem with the Keurig’s internal system. The computer or device may have stopped working properly.
- Step 1: Turn it off and keep it unplugged for several minutes.
- Step 2: Plug the machine in again and start a brew cycle. If unplugging doesn’t, work try the following steps.
- Step 1: Turn it off and keep it unplugged for several minutes. Remove the water reservoir.
- Step 2: After waiting a while, plug in and power on the machine. Replace the water reservoir.
Solution 3: Open and close the K-cup holder. This will reset the appliance if the brew cycle was interrupted.
Keurig Problem 10: My coffee maker is giving the “Prime” error message
This message usually appears when the water doesn’t come out of the reservoir. The water fails to come out of the reservoir for many reasons, such as improper alignment or clogging. Luckily, this can be fixed easily.
- Step 1: Clean the dirty reservoir, using the steps mentioned in the above solutions.
- Step 2: After you’ve replaced the water reservoir, run a water-only brew cycle to check whether the machine draws water or not.
- Step 3: When removing and replacing it, make sure that there aren’t any air bubbles inside and everything is properly aligned.
- Step 4: Fill the water to the max line in the reservoir and place an empty mug to fill with water.
The machine will be flushed and it should start drawing water properly.
Keurig Problem 11: My coffee maker is giving the “Add More Water” error message
The “add more water” error message mostly occurs due to the water reservoir issues. You might see this message if there are problems such as the Keurig coffee maker leaking water when heating.
Keurig Troubleshooting Tip
This error can also occur if you’re adding less water than the maximum line.
Solution 1: You’ll need to take out the reservoir to clean it. Clean the reservoir thoroughly using soap. Rinse it and then dry it properly using a cloth. Place the reservoir back and fill it to the maximum line again. Turn on the Keurig 2.0 and check whether the error message is gone or not.
Solution 2: If the issue persists in your Keurig 2.0, it is fixable by doing a basic Keurig reset.
Keurig Problem 12: My Keurig 2.0 coffee maker is not turning on
Luckily, most Keurig 2.0 problems such as this one are easily fixable if you know how to reset a Keurig 2.0.
Keurig Troubleshooting Tip
As with most machines that don’t turn on, there could be a problem with the power outlet.
Solution 1: Make sure the power button is switched on. The power button is located at the lower right side of the LCD screen of the machine.
Solution 2: If the above solution won’t work, try resetting your Keurig 2.0.
A Major Fix for Most Keurig Problems
All technical gadgets have a one-for-all technical solution: a system reset. If you are facing one of the listed technical Keurig issues, then it is time to go for a basic rest!
- Display fails to change from “not ready” to “ready”
- The machine fails to turn on
- The machine doesn’t heat
- The machine’s display freezes
- Loss of power prior to completion of the brew cycle
- Keurig leaks water when heating
Keurig Coffee Maker: Basic Reset
Wondering how to reset a Keurig? Here’s how you can:
If this Keurig troubleshoot doesn’t work, try the advanced technique to reset the internal chip to resolve the glitches. The Keurig 2.0 reset is somewhat different and may require an advanced resetting.
Keurig 2.0: Advanced Reset
- Step 1: Simultaneously press the “small” and “medium” cups buttons and release them at the same time.
- Step 2: Press the “Menu” button three times immediately after the first step.
- The clock will read “6:09” if these steps are performed perfectly.
- Step 3: After you see “6:09” on the display, press the “Menu” button again.
- The display button should go to “Brew 0:00.”
- Step 4: Now, press the “Medium Mug” button and then press and release “Menu” while still pressing the “Medium Mug” button.
- Step 5: Press the “Small Mug” button while continuing to hold the “Medium Mug” button at the same time.
- Step 6: Unplug the machine several times and plug it again.
Keurig Green Mountain, Inc.
53 South Avenue
Burlington, MA 01803
Frequently Asked Questions: FAQs
Q: How to reset keurig coffee maker?
- Turn the machine off and unplug it for a few hours.
- Remove the water reservoir from the machine and allow the brewer to sit unplugged for few minutes without the water reservoir.
- Power the machine on again and then replace the reservoir.
Q: Why is my Keurig not brewing?
If your Keurig doesn’t brew the exact amount of cup you requested, this is due to a clogged needle (clogged by ground coffee beans). The best way to fix it is to descale your Keurig coffee maker or remove and reset the reservoir.
Q: How do you descale a Keurig coffee machine?
The best solution is to buy a descaler designed specifically for removing the dirt and debris from a coffee maker. These descalers can easily remove the blockage without damaging the machine and they make it easier for the machines to perform at their maximum efficiencies.
Q: Why do you descale a Keurig?
Our coffee makers are excellent machinery that can brew fresh and hot coffee within just a few minutes (and give us ~life~ am I right??). However, we sometimes forget to give them their due attention. Descaling is imperative to keep your appliance functional.
This is because this coffee maker has thin water lines which can get easily jammed due to debris. When these lines get clogged, you get little or no coffee. The K-cup pin or the exit needle can also get clogged and may need to be descaled occasionally.
Hard water is more of a trouble for the coffee maker as it has more minerals than normal water, and it can make the water lines clog easily. So if your machine isn’t working properly these days, there might be a mineral build-up inside if you haven’t descaled it for a few months.
If you don’t descale your Keurig coffee maker regularly, you might start facing any of these situations:
- The coffee maker not working.
- The coffee maker not pumping water from the reservoir.
- The coffee maker not brewing enough coffee.
- The coffee produced either tasting off or not being the right temperature.
Q: How do you descale a Keurig 2.0 coffee machine?
The best solution is to buy a descaler designed specifically for removing the dirt and debris from a coffee maker. These descalers can easily remove the blockage without damaging the machine and they make it easier for the machines to perform at their maximum efficiency.
The descaling solutions are made of chemicals and they can cut through the lime and scale easily. However, they are harmful too as they can leave their effect or scent in the water lines.
Q: How to descale Keurig using vinegar?
Vinegar is one of the strongest and most effective products that can easily remove the scaling, clogging, and any other type of debris that accumulates in the water lines. The good thing is that it is very easily available and is very cheap too. Also, you can use it to clean the exterior of the machine just as easily.
Q: How to descale Keurig coffee maker using baking soda?
Another natural remedy for descaling your coffee machine is baking soda. To use baking soda for descaling, you must dissolve it in water, otherwise it can clog the water lines and cause further problems with your Keurig.
On top of that, baking soda is inexpensive and probably present in your house right now! You can use this descaling product to make your machine work as well as it did when your first bought it.
Q: How to descale Keurig coffee machine using lemon juice?
Just like vinegar, lemon juice is also used to clean various parts of coffee makers, and you can use it to clean your coffee maker too. However, you’ll need to use many lemons to descale your machine, as only one or two won’t be of help.
If you don’t like squeezing lemons, you can buy already made lemon juice and use it for descaling. This descaler will clear up all the blockage and scale build-up in the water lines so that you can brew your coffee easily with a good flow.
Q: Can a Keurig be repaired?
The appliance can be easily repaired no matter how big the problem is: the coffee maker not working, water leakage, it isn’t pumping water from the reservoir, the coffee is tasting odd, Keurig doesn’t turn on, Keurig auto on not working, etc.
The main problems most of our readers face are:
- Air bubbles in the water lines
- The various components of the machine aren’t properly fixed or seated and thus the machine doesn’t work properly
- Build-up of scale or the presence of dirt and debris that leads to clogging in the line
- The warm-up time isn’t sufficient and the coffee comes out cold (or at least not as hot as it should be)
- The coffee maker isn’t properly working due to unknown reasons
- The machine is brewing too little coffee
- The coffee has suddenly started to taste bad
- There’s some leakage in the coffee maker, which is making it difficult to perform
Are there any other problems you’re facing with your Keurig? As your go-to website for kitchen appliance reviews, we also want to make sure that the products you currently have are working properly! So whether your Keurig is not working or you’re in the market for a new coffee maker, we’re the product review website for you. Please let us know in the comments if there’s anything else we can help with — happy brewing!
Not familiar of this brand but this looks nice, physically good-looking and sturdy.
Well Claire it’s one of the most popular Coffee Maker brands. If you want to read a detailed review about this then please head over to our list of Top 10 Best Coffee Makers.
Let’s see if someone can help me. My mom’s machine isn’t a year old yet but all light stay on, they won’t shut off. She has u plugged it, left the water tank off, then plugged it into its own outlet but still the lights stay on. The lights are not blinking, just constantly staying on. What could be the problem?
That’s the same problem I’m having, machine isn’t even two months old.
Pat
Hey Melissa,
I have the exact same problem. It’s so frustrating. I tried the fixes recommended for a reset and none of them worked.
Melissa,
I have a Keurig Compact K-35 and all of a sudden all of my lights started flashing and would not turn off. I have to unplug to make it stop. I called Keurig and was told that there was no trouble shooting for this problem, but they would be willing to sell me a new one for $110!! I only paid $59 at WalMart!!! Guess what? I’ll get out my Mr. Coffee that I’ve had for over 10 years and use it again. Keurig is such a disappointment. I will never buy another one and will never recomment their products. Their customer service is worthless!! What a waste of money!
I just called for service and was told that nothing could be done and to buy a new unit. What kind of advice is that after only 2 years of use? any machine that has been cared for cleaned etc. should be operable. I can’t say much for your product or your service. Lots of Hype but no results.
Melissa, I have the same problem , all lights just stay on. I can’t even clean the machine because I can’t get the power button to work when all the lights are on. I’ve tried the recommended fix’s from the troubleshooting guide like you did and none of them work.
This isn’t the first time I’ve had issues with Keurig, I think they are just very sensitive and finicky. I’ve noticed that the commentor has not posted any answers to this thread 😞
My maker will not use name brand k-cup. It over flows and make a mess. How do you fix this
What’s the model you are using Todd?
I’m having the same problem, or similar. The Keurig 2.0 brews a10 oz. cup then you go to brew another cup and the brewer stops, overflows and displays a message something like “Oops….”. You open the handle and it’s a mess with grounds everywhere. Not 😆
Sounds like one of two possible issues;
1) the bottom nozzle that pierces the bottom of the K-cup is plugged or broken off. Is there a hole in the bottom of the overflowed K-cup? If there is a hole in the bottom of the used/overflowed K-cup the needle is probably plugged and needs cleaned with a needle or paperclip 2) if no hole in the bottom of the used K-cup the needle is broke off and you need to replace the bottom head assembly. Cheap on Amazon
Im having the same issues! My machine hasn’t even been used a dozen times and already having problems! I’m at a point of not knowing what to do to fix it and there’s no help on the internet. All others having the same issues have been told to buy a new one! Craziness!!!
Jean could you please let us know what kind or problems you are facing? May be we can help you here.
How do you descale the unit when you can’t even hit a button to make it work? All my lights stay on and I can’t chose. I have the duo.
Ours is doing the same thing. Were you able to get any assistance???
And my blue lights will not come on, tried reset, still nothing. Machine not that old, I’m done with this brand. They all break after only a few months of use. Moving on.
Iam having the same problem. All the lights are on and it wont do anything . Only had it 2yrs
My Keurig when plugged in the selection lights all blinking same time computer issue?
Yes Vel. You need to reset your keurig.
Yes. My lights are blinking simultaneously.
The Keurig starts pumping clear water as soo as the power button is pushed to “on” and wil empty a reservoir which has only filtered water. Help please
Rogers did you try descaling or resetting it?
Can u help me reset?
Sure Jessica! Turn the machine off and unplug it for a few hours.
Remove the water reservoir from the machine and allow the brewer to sit unplugged for few minutes without water reservoir.
Power the machine again and then replace the reservoir.
Let me know if it works?
Same thing happened to me. Wound up pulling the power cord off the wall, cleaning the cup holder and removing the water reservoir. It did go back to work. Buy the way, I only use distilled water as tap or spring water will scale the machine quickly.
Hi All,
My Keurig suddenly drains the entire reservoir occasionally. It is quite new and gets regular but not intense usage. It works well otherwise and seems to go back to normal right after it drains. Any suggestions?
I have the same problem
I have the same problem ; did you find the solution?
MIne is doing the exact same thing…..K Elite K90. It will keep pumping the water out until the tank is empty and it doesn’ heat the water. Our machine is not that old, but not Warrantied. Many Thanks if you found a reset or solution.
The biggest thing to take note of is the lack of heat. If it’s not heating your water you may be having an electrical issue with the heating element. If you find yourself handy with fixing common household items, this is a fairly easy fix. It could be a lose wire, fixing a burnt out connector, or something of that sort. However, if you are newer to DIY fixes, this may be a little more complicated and could end up being frustrating. I’m sorry your machine is not warrantied, but an easy home fix may not be an option. Personally, I have two coffee makers. My fancier model is in the kitchen which I use the most, but if there are any issues I have a super simple drip coffee maker in the garage that I can grab as a back up. I hope this helps and I wish you the best, DIY repairs can be rewarding or a headache.
My machine is not recognizing that a mug is in place, so it does not proceed to BREW.
Great article. Thank you. Just curious about something. Many times my Keurig will fail to stop brewing; it gets stuck in the brewing cycle. Sometimes it finally will correct itself while other time it never finishes the brewing cycle. Do I need to reset the machine with the process shown? Thanks
Leslie please try this method of resetting your machine. I’m sure it’ll work. Also update here after going through the process.
Im impressed, I must say. Really rarely do I encounter a blog thats both educative and entertaining, and let me tell you, you have hit the nail on the head. Your idea is outstanding; the issue is something that not enough people are speaking intelligently about. I am very happy that I stumbled across this in my search for something relating to this.
My Keurig’s water Reservoir stays full of water, water does not go in machine to make coffee
Laura there might be a blockage in your coffee machine. Please clear it with hot water and try again.
Laura your keurig coffee maker needles are clogged. You need to unplug your keurig coffee maker and clean the entrance and exit needles with a paper clip. Watch some videos on youtube.com on how to clean the entrance and exit needles. Be extra careful while cleaning the needles. It’s sharp. Or simply call keurig technical support for US 18669012739
Thanks for your help Nan Su.
Used the paper clip to clean needle at the top of my K cup–1 cup machine (and unplugged/unhooked water vessel) and it worked like a charm.
Thank YOU SO MUCH!!
Thanks for giving your input Val dosta.
My older single serve Keurig just started spewing water/coffee grounds out of the K-cup just before brewing ends. The needle that punctures the base is clean; I have cleaned it with a needle each time and can see expected light through it. The top needle is clean as there isn’t a problem until the end of the brewing time. What is the origin of the problem??? Otherwise it is fine.
I have to say that I can attest to the quality of water problem. Once I switched to filtered water it fixed my problems.
I seem to have lost the spout that connects from the water reservoir to the Keurig. Can I buy a replacement, or do I have to send it in for repair?
Karen you can get that specific part from the market as well if you don’t want to buy a replacement. I think repair will be a good option.
Does the spout connect to anything? I had 2 Keurig machines that worked without a spout. Then a bought a new Keurig Hot, and it would not work, no spout. Last December I ordered Keurig Classic and it has a spout and works. Only problem with it only uses K-pods. no carafe or using my own coffee.
Karenn the spout connects your machine to the water reservoir. There are machines with different type of functionalities so you can’t expect every one of them having the same specs and machinery inside them.
I have a newer K duo-essential when I brew a carafe The cup and the carafe lights blink , brews a little bit and then blinks again. The cup side seems to be working fine any suggestions?
I’m on my 2nd coffee maker in 4 yrs! I love it, but around 2 years, it growls, rumbles & sounds horrible & it brews only 1/2 a cup, PLUS it takes forever for the coffee to come out!!! I’ve read your website & done EVERY recommendation, ie:cleaning w/a paper clip, jiggling air bubbles out, using filtered water every time & using only your k-cups!!! My husband & I only drink 1 cup in the morning, so it’s not as if it’s used all day! I’m ready to scream & throw this one out, as i did the 1st one! what is the warranty on it & how long before it expires? Thank you for your reply back PLEASE RESPOND TO ME………..
Helen I think then you really want to throw that thing out and look for the one that can better suit your requirements. Here’s a list of top coffee makers that I have reviewed according to their usage and depending on the reviews of other customers.
Buy your pots from Bed Bath and Beyond. As long as you have a receipt they will take it back and give you a new one no matter how old it is.
Hi,
Warranty on all keurig coffee makers are for one year . Depends when did you purchase your brewer? If your brewer is two years old then warranty is up on that.
If you purchase these types of appliances af Costco, they will usually let you return one that has failed, even after a year has passed!
Thanks for helping out Carla.
This is going to sound a little crazy, but I turned my Keurig upside down dumped all the water from it and “spanked” it and it went back to new operational function! No, I am not kidding! Try it.
It sounds funny Kathi but that’s how technology is. We don’t know what works or not.
I descaled my K-Duo per instructions. However the descale light remains on. How do I remove it?
Edna, thank you for the detailed information about Keurig coffee maker troubleshooting! I wish you the best of success in both your arts career and in your passion for gaining and sharing expert home and kitchen knowledge.
Thank you for your appreciation and support Karen. Really it means a lot.
My Keurig machine is saying Prime. Don’t know how to fix it.
Normally this error occurs when water fails to come out of the reservoir. There are several reasons water may not be coming through. The reservoir could be out of alignment, your reservoir could be dirty, or there could be debris clogging the needle. This video also helps you to fix the problem https://www.youtube.com/watch?v=Q2oEfcjYgpI
I can’t get mines to work
What’s the problem you are facing Contina?
bitter coffee. drink one cup day. new machine. descaled. still bitter no matter what type coffee or pod used. tried several, no cure
I have encountered some of these issues with my Keurig. I will try the recommended fixes, thank you!
This was super helpful and easy to read! So glad you shared this information!
I’m glad you liked it Jennifet.
All3 cup sizes areblinking together onstop
You need to reset your keurig.
How do I reset my Keurig?
Vel please read above article.
How to reset. No menu button on error screen
Why does my keurig throw coffee grounds all over?
Donna you need to clean your Keurig coffee maker. Check this one, How To Clean And Descale A Keurig 2.0?
Ive hardly used my keurig and every cup has coffee grounds in it. It was a gift and don’t have receipt so can’t even take it back. So disappointing
Just getting hot water, no coffee.
Check this one out. How To Clean And Descale A Keurig 2.0?
Hi, I have the same problem. I cleaned i and I can get water just fine, but no coffee. It begins to process the coffee and then stops. Did you ever find a solution?
Hello Edna, I can’t find an answer for this problem. Maybe you can help. My K2.0 has stopped recognizing the carafe k-cups. These are Keurig brand cups but my machine only recognizes them as regular singular cups, I think it’s color blind! I noticed the carafe k-cups have green circles on them. It used to work with the carafes. Thanks!
My coffee cup sometimes has lots of grounds in it. What is the problem & what can I do about it. Thanks.
Sharon please let me know which coffee maker you are using?
I’m having the same problem lots Of grounds in my coffee I cleaned it out and still get them how do I get rid of them
Jim did you try resetting your keurig?
my keurig 2.0 takes forever to stop dripping at the end of the brewing. i have cleaned all parts of the machine.
Leslie that’s because the brewed coffee is still left inside it. Try screwing it tightly while fixing the parts.
I have the same problem with my 2.0. What do I screw tightly while I fix what part?
Sharon! Can you please elaborate on which type of problem you’re facing in Keurig 2.0?
Hi Edna,
My problem is the same as Sharon’s & Leslie. The coffee drips out long after the brew is over. You said to screw tightly while fixing the parts. What did you mean by that?
Gina
Keurig 2.0 K400 plus
Instructions for water filter say
“Place the now assembled filter into the water reservoir.
Push down firmly until it locks into place.”
Well it doesn’t really lock into place. you put in onto the receptacle in the reservoir, push down and then the filter assembly just sort of flops around.
Is this normal?
Yes Mark that’s completely normal.
My kuerig will stop dispensing water until the water storage is empty it also will not heat up
It will not stop dispensing water until the tank is empty and will not heat
I’m having this same issue and it came on all of the sudden. The screen is digital and only shows the power icon for me to use. Once I press that, it says “dispensing” and drains all of the water out which is not heated at all.
How do you empty the internal water reservoir of all water so the machine be stored away for months??
When I open my Keurig to put a k cup in, the compartment does not pop out anymore. Can this be fixed?
I also have a Keurig 2.0 Coffee Maker that has the same exact problem. Unfortunately, Keurig Customer Support claims they have not had any other complaints pertaining to this issue. After researching online, and tinkering with my existing Keurig, I was able to find 2 easy solutions without having to take apart or troubleshoot the Keurig. Simply place a K-cup into the Keurig; when you’re about to close the lid either (1) Hold both sides of black frame piece (right above where K-cup sits) and simply pull the handle down or (2) There is a hole in the same black frame that my finger fits in perfectly. (located to the left of the puncturing needle) simply put a finger in the hole and pull towards you to be able to pull down the handle without an issue. If your problem is still there and then I would prefer to see this forum
https://www.ifixit.com/Answers/View/280372/lid+will+not+close
I love the Keurig and haven’t experienced problems yet but this is an awesome guide to correcting any issues. I will save this one for the in case.
Thanks for this info.
Thank you Kelly!
So far I haven’t had any of these issue with my keurig but I do make sure to descale it every other month. This post though will be helpful if I do run into an issue. Thank you for writing up a great post!
Thank you Rad.
Will be forwarding this to everyone at my office they are so quick to ask for a replacement when they can’t figure something out!
Sounds great Greivy. Thank you
I have a 3yr old Keurig 2.0 – All is working well with doing the recommended maintennace periodically. Now this issue has surfaced – After seeing a full cup of coffee the process keeps doing something ( heater / Pump noise) long time until message “ENJOY” … Also it seems during this time it is spattering / spitting liquid over the counter. Any suggestions to clean / adjust ????
Many people are facing the same problem consistent humming noise when pumping the water because of the old version model, I highly recommend you to descale your keurig coffee make and if you don’t know how to descale then read our latest article https://homekitchenary.com/how-to-clean-and-descale-keurig-coffee-maker/. Let me know what you’ll get
Happy Cleaning 🙂
We have done regular DE-SCALING ……..since new ……….
It still make good coffe but unusal sptitting cycle before message tells you OK to remove full cup ……………. MAYBE time for a NEW UNIT !!! Thought there might be a tear down process to get deep down in to reset / clean something. ‘Thanks for your comments / reply ………….Maybe others have suggestions to undertake.
Appliances do not last forever I guess.
Then I definitely recommend you to buy a new one 🙂 but before buying a new one check the best coffee maker of 2018 https://homekitchenary.com/best-coffee-maker-with-grinder/
My Keurig 2.0 says to replace the water filter, I haven’t been able to find where the filter is located on the maker.
Hi, Tony! It is located near the compartment but I recommend you watch below link video from their official site http://support.keurig.com/article?id=kA036000000CJwD
Let us know when you’ll replace 🙂
I have a new K-Select classic series (used it 3 days, no problem). When I turned it on this morning the water kept streaming out. I turned it off and tried again, same problem…water coming out. I unplugged it, waited a while, plugged it back in and the same problem! Help!!
Denise can you please try to reset it using the method described above. I’m sure it’ll work.
Resetting didn’t work so I called Keurig, explained the problem and guess what the problem was…the water! I use distilled water 💦 to fill the tank! Big no-no, tap water or purified water only! Who knew? It works perfect now…
My Kurig will not dispense if there is a k-cup. Without a k-cup it goes through cycle and dispenses hot water. With a k-cup nothing.
John did you try resetting it?
My Keurig machine will sometimes pump water out to the counter when it is suppose to be heating the water. Not good for hardwood floors. HELP please.
Betty please first try to reset your Keurig and if the problem remains then try cleaning your machine using the method described above.
Same problem. I will refill the tank, replace it to the machine. Some mornings I will go into the kitchen and find water all over the counter and under the machine. Source…I suspect the O ring on the reservoir coupled with a full tank. Today, the tank is almost empty and after three cups with no leakage, water everywhere when I went back to shut the machine down. I have a model B70 and have owned it for three years. Great unit except for this problem.
Is it normal to have a foam ring on top of freshly made 10 oz cup of coffee? I received the machine from someone. I done a vinegar cleanse 1st.
Yes it is Melanie.
Elite model turns on and accepts pod and when I press the size cup I want it immediately shuts off? It is 2 months old.
Any thoughts?
I think it needs a resting. Try that if that doesn’t help then do let me know.
My keurig shuts off when i press the brew button
Betty did you try resetting your machine? I have explained the method above in my article please have a look and give it a try.
My Keurig will try to make a cup of coffee, but after a bit of water comes out immediately after pressing the cup size button, it stops and will not brew–although it sounds like it is. I removed the check valve and soaked it in vinegar. After putting it back together, it worked so I descaled it with professional descaler. I made a cup of coffee and was proud of myself (prematurely). The next day it was bcak to the same problem. ???
Thanks for sharing your experience Randall. Can you please try the procedure again and after that try resetting it before using.
I’ve had several Keurigs and absolutely LOVE having a fresh coffee with each cup. Your article might have saved me many returns (good thing there’s a great return policy at Bed Bath and Beyond!)
Right now we have a 2.0, not the carafe version. This new one dribbles more than any other, it took a bit of getting used to the longer wait.
The biggest problem I wonder about it is this, it turns on and warms up for a few minutes. The first cup serves just fine. Then it warms up for about two minutes before we can start the second cup. Is this normal for this version? It definitely means my morning coffee ritual takes more attention than with any previous Keurigs.
I think it’s a normal behavior with this version.
I waned to descale my Keurig so I poured about 1/2 Cup into the water filled reservoir. I use spring water because the apartment water tastes stale. It’s worked for over a year no problems.
As soon as I did that It did not work. When i turned it on the 3 green lights came on but did not blink. I pressed a selection but nothing happened and the lights stayed stationery. I plugged and unplugged with the same result.
Tamara try descaling your keurig again and after that try resetting it before operating.
my 2.0 machine will not stop brewing to the size selected.i set it at 8 oz and get 10oz. it really waters down the coffee
Gary did you try descaling your machine?
My k cups are still full of water after brewing. This just started…..i can’t find any solution anywhere.
Did you try descaling?
My keurige screen won’t turn on . It went haywire ! Please help!!
Christine did you try checking its switch?
my keurig judt keeps filing cold water out and wont stop. it just says filling
why does the water run out of reservoir when i turn it on then go to prime
My Keurig Model SS-780PC
Is acting strange.
1) It sounds like it’s always boiling water.
2) Display message says “not ready”
3) Can not turn off the machine. Even after unplugging, the machine, it comes back with same message.
Gus you need to reset and descale your machine and see if it fixes the issue. I think it will.
I was hoping to find a fix for my Keurig, but nothing here. The clock on my unit runs fast. I reset it, and it adds approximately 2 minutes each day. Any fixes?
If resetting didn’t fix the issue Cyndi then you should contact the manufacturer for its maintenance.
My Keurig is startling to put a big hole in the top of all K-Cups instead of the “pin-size” hole. This is making quite a mess. What causes this?
SANDRA it needs maintenance.
We’ve been using our 2.0 daily with no problems. As of this morning, however, we can’t lower the arm to start brewing. The arm is stuck in the fully raised position. I’ve inspected it closely and nothing seems to be keeping it from swinging back down. Have you ever heard of this problem before? Thanks.
AJ
AJ I think you need to contact your manufacturer because your machine needs a bit of maintenance.
My Keurig is 2 weeks old and I’ve only used it 10 times. Yet every time I brew a cup I have large amounts of grounds in my cup. I have cleaned the needles and taken it apart and cleaned it. What else can I do?
Yolanda if you still have the warranty then I would suggest to contact your seller.
My Keurig 2.0 started spilling out from the top leaving grounds in the cup. Any suggestions?
Did you try descaling it?
Hello,
My k250 give me an problem error as soon as I plug if in. The screen reads like this. ” Sorry, the Brewer appears to have a problem. Please unplug your Brewer and call us at 1866901Brew for additional instructions”
Can you please help me?
Noe try resetting the machine by using the instructions explained above.
Shortly after replacing my filter on my Kuerig 2.0, the coffee when dripping into my cup has started to spray all over and not gone out in a steady stream. I have tried several different pods with the same problem. I have rechecked my filter and run clear water numerous times but still a problem. Any ideas??
Linda did you try descaling your machine? I think it will work for you.
My 2.0 just continuously dispenses cold water. As long as the reservoir has water, it’ll send it through. I’d be grateful for any suggestions!
Michelle please try resetting your machine.
My clock on my K-elite kept flashing after the set-up process per the Quick Set Up instructions and the hour on the clock would go back to 3 am. I unplugged it and then reset the clock. After going there the settings screens and returned to the clock, the clock was not flashing anymore and it displayed the correct time that I entered in the settings. I guess the trick is to unplug the device after set-up and redo the settings.
Thanks Paul for sharing this piece of information. It’s really appreciated.
We have a Keurig and the blue water light will not shut of even with full water tank.
My K2 went nuts! It was off, but spontaneously started pouring hot water everywhere. I unplugged it, it kept pouring. Wouldn’t quit until I removed the reservoir.
What do I do? I love my Keurig!
Sue first apply the descaling process and then reset your machine.
I’m still having trouble with my model K150. For some reason the cup size servings are smaller, like it starts to pour then cuts off early leaving half of the cup size you choose. Yes I tried vinegar, cycled it numerous times, cleaned the needle, and tank, and still the same problem. It still works, gets hot etc. But cup sizes are served smaller. (Example) 12oz, seems like 8oz, 10oz seems like 4oz. This just started happening after 4yrs of owning it with 0 issues. Any suggestions will be appreciated. Thank you
Rafael did you try resetting the machine and other descaling methods?
The lid to close the unit will not go down with or without a k cup place in.. lid is stuck in the open position.
I rescaled my machine using the Keurig product. After rescaling, I ran several (now over 10) clear water rinses. However, when I try to brew a mug of coffee, I get a curdled, undrinkable cup of yuck. I’ve driven to Starbucks for my AM coffee for the past several days, since I can’t get My Keurig to brew a drinkable cup of coffee. I’ve wasted at least a dozen K-pods. Can you help before I toss this in the garbage?
Nancy try resetting it again and if it still shows the problems then go ahead with the later idea.
I got a Keurig coffeemaker, from a goodwill store, and it doesn’t brew the big cup of coffee. I did the descaling with regular vinegar, and ran it w/o the the pod. It just won’t brew the 10 oz cup? What can I do to fix it. I cleaned the needle also.
Thank you
Are you sure your model can brew a big cup.
Whenever I turn on my Keurig, the water comes out and won’t stop. I’ve turned it off, unplugged it, but nothing works.
Pat did you try resetting and descaling it?
Don’t despair, and keep trying to re-fix Your Keurig maker on Your own, b/c You may get as lucky as we did! I fixed ours with some of the ideas offered on the internet sites.
Our Keurig maker is finally working again after messing around with it, off and on, for several hours this morning.
I am not sure what finally made it work again ~ but we tried the following remedy step several times: turn it off, unplug it, empty and wash the water reservoir, let the maker sit 30 minutes “without” the reservoir attached. Then tip the maker upside down and give it a few hits with the heel of Your
hand. Fill the water reservoir to the fill line w warm water and push the button at the bottom of it over the sink and let a bit of the water drain out.
Then plug the maker back into a solid 3 prong socket, and hope that it finally says “preheating” v. “filling.” Let it preheat, then place the water reservoir back on.
My Keurig brewed a brown cup of coffee. I immediately dumped it and tried again with a new k cup and it brewed a black cup. Strange. Anyone have any ideas?
Gen! It sounds strange. I heard this first time ever 🙂
I like these types of coffee pots. Just because you do not have to make a whole pot. In 3 minutes or less you have a great quick cup of coffee.
But they do not last. My 1st machine my sister got me for Christmas 2 years ago $170. It stopped working after 1 year. Call tack support. My water was to hard and clogged it completely. No fixing the machine. So I go to our local Walmart and see the K35 machine for $49. So I buy that one. 3 months stopped brewing. Because discovering that my water was hard I put nothing in it other then bottle water. Walmart let me exchange it. Now 3 1/2 months later with only bottle water in it. Yes. It to has stopped brewing. With that being said 4 machines in 2 years. Not good. So today no coffee for me.
And yes each time I troubleshoot each machine. Cleaned it once a month.
Has anyone else had this much trouble with there machine? I just dont know if I should get another one.. please help!
I have a Keurig 2.0 and it brews just fine, but after the cycle stops, water keeps dripping from the spout. Like it drips about a cup a day…after the cycle has stopped. Any ideas?
Hi Jenn! All that dripping would be extremly annoying. I am so sorry to hear you are dealing with this! My first suggestion would be to descale the machine to see if that helps. This is always the very first thing to try whenever these machines are having issues. If you have tried this and it is still giving you issues, please try the following:
Turn off and unplug the machine.
Remove the water reservoir.
Turn the water reservoir upside down and give it a few shakes and taps on the bottom.
Replace the water reservoir and attempt a brew cycle.
Hopefully one or both of these tips will work for you! In the meantime, make sure to keep an empty cup under it to catch all that water! Good luck!
This just started.. I noticed that prime came on my Keurig.. I fixed that problem, but now when I pull in my machine it displays not ready but water comes out and will not stop unless it’s unplugged. I have cleaned adjusted as I was told from reading off the internet.
And nothing has worked!
Any ideas?
Please?
Hi Melissa. It would be very upsetting to have water coming out of the machine and dripping all over the place! I am so sorry you are having this issue. You mentioned that you have cleaned the machine, but I want to make sure you have descaled it. This may fix the problem. If you have done that, there is one more possible fix. Please try the following:
Turn off and unplug the machine.
Remove the water reservoir.
Turn the water reservoir upside down and give it a few shakes and taps on the bottom.
Replace the water reservoir and attempt a brew cycle.
Hopefully this helps! Please let me know if you are still having problems.
So aggravate with my keurig it’s new and it keeps stopping and won’t turn. On ready to throw it out the window 😠😠
Hi Stacy Step away from the window and put down the Keurig. We’re here to help you 🙂
You may need to do a basic reset of the machine to fix this issue. This should allow it to start turning on again. Just follow these simple steps:
Turn the machine off, if possible, and unplug it for several minutes.
Plug the machine back in and try a brew cycle again.
If the steps above do not work, try the following:
Remove the water reservoir and then power the machine off and unplug. Allow the brewer to sit unplugged for a few minutes without the water reservoir attached.
Plug your Keurig into it’s own designated outlet.
Power the machine back on and then replace the reservoir.
If the brew cycle was interrupted, opening and closing the K-cup holder resets the brew cycle.
Hopefully this will work and if not then let us know 🙂
Cleaned the screen on my Keurig K2.0 500. The power button quit working well. Takes forever pressing to turn on. Absolutely will not turn off. Seems to be a problem with that area of the screen as it will not take time correction input either which uses that same area to save. Everything else works fine . Had it almost a year but a gift so no purchase validation. Keurig “support” ran me through a litany of non-helpful advice (such as whether any other devices on the same outlets, or whether I’d descaled). Then offered me a “discount” to sell me a new one for the same price as on Amazon. Infuriating. Per the Internet, the problem with powering on and off is common. Appears either a design issue or a defect in manufacture of a part, like the touch screen. Should be lasting more than a year or two. Or else should be getting a real discount for folks with broken down pretty new units. My old Proctor-Silex percolator is decades old and still works fine. Just won’t do one cup. Now, my Keurig fights me for it.
Hi Rick,
This does look like a common issue and sounds very frustrating! There are a few YouTube videos about how to fix the screen that may help. I’m sure you have tried a basic reset, but in case you haven’t, here are the steps:
Turn the machine off, if possible, and unplug it for several minutes.
Plug the machine back in and try a brew cycle again.
If the steps above do not work, try the following:
3 Remove the water reservoir and then power the machine off and unplug. Allow the brewer to sit unplugged for a few minutes without the water reservoir attached.
Plug your Keurig into it’s own designated outlet.
Power the machine back on and then replace the reservoir.
Hopefully this will work and if not then let us know 🙂
Our brew button doesn’t light up anymore and when you press it nothing happens. I’ve unplugged it and let it sit and I’ve cleaned it. We have a 2.0.
My keurig 2.0 leaks all the water out from bottom when I press brew
My Keurig is brewing extremely slow at the end of the cycle! When I run it on just hot water it does fine. I’ve cleaned everything from the needle to the tank! I’ve descaled it several times and it still does the same thing. What’s next?
Lisa did you try resetting it?
Is it normal for the Keurig to blow the electrical circuit fuse? Has anyone had this issue before? I called house maintenance and they said my kitchen breaker keeps blowing a fuse because of the Keurig machine. He basically blamed it on the machine instead of changing the electrical circuit breaker for the kitchen.
I had the same thing happen. It wasn’t the keurig, it was the breaker. It was replaced and no more problems!
Hello,
I purchased a K elite back in December 2018 because my Classic stopped working after a little over 4 years. I had the K elite for 6 wks & returned it today after trying all of the fixes. Every time I tried to make a cup of coffee, water would leak underneath & go everywhere & the k cups were water logged after use as well. Frustrating.
I purchased another K elite today & the last one had a steady lit blue reservoir & I liked it as it helped me to see to fill it. The K elite I got today does not have steady blue reservoir. Bummer! Is it supposed to be continually lit or not? Also, I’ve owned a few Keurigs over the years & lost one because of using our well/tap water & was told by Keurig CS to always use distilled water. The elite says do not use distilled. I’m afraid to use our well water.
Help please?
Lory did you try reading the manual that came with your machine. I’m sure it will have instructions regarding that light.
My Kerrigan 2.0 keeps saying Please Lower Handle. It is lowered all the way as normal. I have reset it with no avail. Is there a solution?
Did you read the manual that comes with the machine? It must have instructions regarding the Lower handle.
I just put my new Keurig together and it keeps telling to take out the shipping disk. It has been removed and it continues to say it. Please advise me what to do. Thank you in advance.
Larenda can you please check if there’s no slip between the parts and everything is matted perfectly.
I am embarrassed, but thank you.
Machines & computers have been around long enough for an unplug/ reboot to be automatic. It wasn’t.
I read, I tried, it worked!!!
My maker was not recognizing that a cup was in place & so would not continue the brew cycle.
Happy coffee now.
Thank you for your feedback Judy.
I recently received the single serve mini plus as a gift. I also have the insert basket so I can use my own grounds. I have that figured out and brew with my own grounds. That works fine. Today I tried a k-cup for the first time. The water ran through and it was hot, but just water in my cup. It looks like there’s a hole in the top, but not the bottom of the k-cup. What am I doing wrong?
Winnie please see if you can find a tutorial regarding the usage of the same model.
When I brew, the water is drained from the reservoir, heated and poured back into the reservoir through the soft vent at the top of the machine. Tried reaching out to customer service twice with no help.
Mine Keurig also pours hot water back into reservoir and sometimes cold water on the counter. Is this a problem descaling and resetting will fix? I have not used it very much. Only when company comes.
Pam can you try the descaling and resetting it. I’m confident it will solve your problem. If not, then do let us know here in comments.
Question
All of a sudden my Kurig says we have the wrong k cups
It’s the same that we always use
Bu I went and bought more today
The same issue
Now I will try to reset it
Idk
Need help
Donna please do let us know after resetting it.
I have one for you, I put 1/2 & 1/2 in the coffee and sometimes it curdles, try diff. brand and still does it, use reg. milk and it’s fine ? It appears the water is too hot. I know it will do it after descaling if you don’t rinse it good, but it will be making good coffee and then stated it. Did it more then once. Anyone had the same problem?
Recently our machine turns off while brewing? It gives just a few dribbles of coffee prior to shuting down… But if I don’t use a KCup and just run water it works perfectly and suggestions?
Ashlee please try to clean and descale your machine. I think it will work.
I have not found my problem discussed yet. My K45 will come on but the red preheat light never goes out, so the brewing options are never available. I have reset, and tried preheating the water, but no luck yet. Sounds like a heater or pump issue. May be terminal. Suggestions?
I just got a K-elite to replace one that had a screen that went blank all he time. The coffee from the new one is very weak and the strong button doesn’t seem to make a difference. Any suggestions?
Did you try using a different coffee?
The best fix is to not buy one.We bought a combo unit K cups work fine but it never made a pot. We called they said would exchange the machine.3weeks later we got the replacement,still k cup works fine ,but it will not brew a pot..advice stay away from kurig
We used a refillable k pod now the store bought ones wont work. And ideas
Any ideas …. autocorrect…
I have a friend who was diagnosed by the Dr that she was getting sick from using mher kuerig It tested for mold and bacteria I have heard this from others that there is a filter or something that you can’t clean in the bottom of the machine. I know my friend de scaled and cleaned her machine all the time and she still got sick from it Can you take the 4 screws out of the bottom and not ruin the machine?
Jean I don’t think so this will be the case for your friend getting sick.
I have had this coffee maker less then 2yrs all the lights stay on I can’t even turn it off any ideas?
Hi, I have exactly the same problem. Tried to reset it, but it didn’t work.
I just purchased the K Duo Plus Kerrigan model.
It included a filter in a sealed plastic envelope.
I can not find where to place it in the unit, in the quick start guide.
Any instruction given would be very much appreciated.
The filter goes into the clear plastic filter handle which seats into the water reservoir.
I just bought a new Keurig because mine stop working , no coffee. Got the new unit unpacked it and tested it worked great. I was about to throw the old unit out but wanted to try 1
more time. I had taken the reservoir off and removed the filter. The machine worked perfectly, the only problem I had was a clogged filter. Can’t take the new one back but learned a new lesson.
My Kerrigan 2.0 keeps saying “Please Lower Handle” and does not go to the normal menu. It is lowered all the way as normal. Is there a solution?
I have a new Keurig K-Duo Essentials machine that is less than 5months old. All 5 buttons are lit up & the machine will not work. After paying $120 , I’m very disappointed to say the least. How do I fix this issue ?
Tamara did you try resetting and descaling your machine?
Hi, I have a Keurig Duo where the heating plate for the 12 cup carafe is no longer working.
Has anyone else encountered this issue and any suggestions other than calling for a new one? I’d hate to throw this out if there is something simple to do to fix it
I have a K-Mini single serve model which I purchased approximately 6-7 months ago. Lately it has started making noises for several minutes after each use and just this morning it started making noises even though it was not in use.
Any ideas as to what the issue is?
Hey Beverly, I think you might want to clean the needle or descaling your machine for this. I am hopeful this will resolve the issue. Sometimes it appears due to some clogging in the machine.
howtodescalewithvenagar
my keurig will not dispense enough water on 12 ounce setting it only dispenses about half it,s only about 6 months old
Hello Jack, please try to reset your machine to it’s default settings. I hope this will solve your problem. The instructions to reset your machine are explained in our post.
There is ONE glaring drawback that almost negates any pros….when you turn it on, the warm up cycle pumps out about a tablespoon of water on PURPOSE. Very inconvenient…especially if the drip tray is missing because a travel mug was last used. Not sure if other models do this, but I would NOT have bought had I known this.
I just bought a
Keurig K-Elite Coffee couple months ago When I make coffee the water starts come out over the top where the pod is it has happen several times .this was a expensive machine !!!
Corinne did you try descaling your machine?
my daughter recently purchased a model supreme for me,
the first time i used it the coffee machine made a noise and then no power,I changed the wall socket outlet and adapter and now the power light and top lights come on for just 3 seconds,
I have checked the water jug and cable and all is fine,but no one here in the UK will repair it even i cant get a refund ,
machine turns on ready to brew is on. after a few seconds the auto shut off light comes on and the machine will not work
I’ve searched the whole thread concerning “please lower lid” message showing when the lid is in fact lowered. Two different ppl asked but unfortunately there was no reply. Do you think you can help with this issue?
Hello there Rob. Can you please explain the issue you are facing with your machine.
we are on number 4 of the keurig slim machine. they keep powering out. they last bewtween 2 days and two weeks. we had to pay for an electrician to come and check out plug ins as we thought this was craziness. our plugs are all ok!!! Walmart has been excellent when i am
returning them. but i am
getting tired of doing this. we had an older model prior to this that we had for about 10 years!! it worked wonderfully. when it finally died we switched to this model thinking it would be ok. called company they are supposed to be sending new machine! we shall see. in the meantime back to
using my old fashion perk😀
the coffee taste great but there is too much water left in the kcup. when you go to take the old cup out and put a new one in a ton of coffee drips out into the cup and the old kcup is full of water or coffee, thank you
descaled my k-supreme plus, now it wont turn on.
I’ve read some just right stuff here. Certainly worth bookmarking for revisiting. I wonder how so much effort you put to make this kind of great informative web site.
Thanks, Augustus! We do put a lot of work into it, and we’re happy that it’s helped you!